frequently asked questions about 
utan rainforest lodge

Welcome to our FAQ section—a treasure trove of information designed to demystify any queries you may have. We believe in transparency and want to ensure you have all the details you need. Dive in to discover a wealth of insights!

What Should I Pack?

  • Hiking Shoes
    For an outdoor walk on non-paved terrains, good walking or hiking shoes will be essential.
  • Leech Socks
    Forest floors in the tropical rainforest are home to this blood-sucking creature. Leech socks are essential to avoid becoming a victim.
  • Long Trousers
    For walking or trekking activities, this will be hopeful to protect against leeches and mosquitoes.
  • Long Sleeve Shirts
    Protection against mosquitoes and sun bear, especially when you do outdoor activity.
  • Waterproof Bag
    Forest climate is unpredictable and harsh. This bag is handy for valuable items such as your passport, wallet and camera.
  • Raincoat
    Rain or shine; our activties will continue as usual. Bring along a pair to keep you dry through the tropical downpour.
  • Sunscreen
    While a little sun exposure is good for us, too many UV rays can be hazardous. Protect yourself from not just sunburn and dehydration.
  • Insect Repellents
    Essential when travelling in tropical countries with a risk of Dengue, Malaria, Chikungunya, and Yellow Fever. Products with concentrations around 10% DEET are effective for short periods of two hours, and as the concentrations increases, same also the duration of protection.

Tourism Tax

Is Tourism Tax included in my tour?
No Tourism Tax is not included in your tour. Tourists will be charged with the tourism tax, which is RM10 per night per room for foreign passport holders.
How do I pay the Tourism Tax ?
You can pay your Tourism Tax during Check-Out via cash or credit card.

Reservations

Is it possible to only book the rooms without going on tour?
Sorry! For now we sell our packages including the tour. It's alright to be hesitant about the tour, you can ask us any questions in the enquiry form if you have any.
Is Utan Rainforest Lodge suitable for families with small children?
Yes! The activities in the tour packages that includes river cruises, trail walk, and night drive is toddler friendly. We also have fun activities that they are able to do in the common room!
What is the recommended tour package in Utan Rainforest Lodge?
It all depends on what you're looking for! We have packages that caters specifically for avid birdwatchers, photographers, and for someone that would just like to get out of the city. Drop us an enquiry for further questions!

During My Stay

In case of an emergency, where is the nearest medical facility?
There are 3 clinics that are available in TRL area are:

  • Poliklinik opens from 8am to 5pm (30km from TRL)
  • Klinik Ung Cenderawasih opens for 24 hours (30km from TRL)
  • Klinik Kesihatan Kencana operates only for emergencies (on call only)

What activities are there in store for me?
At Utan Rainforest Lodge, a plethora of mesmerizing activities awaits you. These include a river cruise, perfect for spotting wildlife and birdlife. Embark on a captivating night cruise to witness some fireflies and a night walk along the forest reserve path, as well as a jungle walk along the forest's edges which offer unique sightseeing experiences.
Where is the nearest town from the lodge?
The nearest town from the lodge would be Cenderawasih town. The time needed to drive there would be 55 minutes.
Is there Internet and phone coverage in Utan Rainforest Lodge?
Utan Rainforest Lodge offers free WiFi! However phone coverage varies according to your said network provider.

Have more questions?
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